Shipping policy
Thank you for shopping with Virsa Craft. We are committed to delivering your handcrafted products safely and efficiently. Please review our shipping policy below.
📦 Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Handmade and customized items may require additional processing time.
- Orders are not processed or shipped on Sundays or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.
🚚 Shipping Time
Estimated delivery times:
📍 Within India: 3–7 business days
🌍 International Orders: 7–21 business days (depending on destination and customs clearance)
Please note that delivery times are estimates and may vary due to courier services, weather conditions, public holidays, or other unforeseen circumstances.
💰 Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and order weight.
- Free shipping promotions, if applicable, will be clearly displayed on our website.
📍 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number to monitor the status of your shipment.
🏠 Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
Virsa Craft is not responsible for:
- Delays caused by incorrect addresses.
- Lost packages due to incorrect shipping details provided by the customer.
- Additional shipping charges incurred for re-delivery.
📦 Damaged or Lost Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Email us at virsacrafts.com@gmail.com with your order number and supporting photos.
We will review the issue and provide an appropriate solution.
🌍 International Shipping
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or local fees imposed by their country
These charges are not included in the product price or shipping cost and must be paid by the customer upon arrival if applicable.
⚠️ Delivery Delays
While we strive to deliver orders on time, Virsa Craft cannot guarantee delivery dates and is not responsible for delays caused by:
- Courier service disruptions
- Customs inspections
- Natural disasters
- Weather conditions
- Public holidays
- Other events beyond our control
📞 Contact Us
If you have any questions regarding shipping, please contact us:
📧 Email: virsacrafts.com@gmail.com
🏪 Store Name: Virsa Craft
Thank you for choosing Virsa Craft. We appreciate your support for handmade artistry and craftsmanship. ❤️